THE SEARCH IS OVER: You can bid farewell to the pain of rummaging through your house every morning to find your keys, hats, coats or bags; why not hang them on your new coat rack?
DURABILITY COMES FIRST: With sturdy metal hooks and a wooden base, this hook rack provides a stable perch for your heavy winter jackets and bags; it easily holds up to 35 lbs. when mounted to a solid wall or studs
ALWAYS IN FULL PLAY: With simple elegance, this hook rack is a nice addition to your hallway, closet, bedroom, or garage; you can even hang it in the bathroom to hold those towels that would otherwise end up on the floor
A BREEZE TO INSTALL: With just 2 expansion screws and caps, this hook rack is quickly ready to come to the rescue in your entryway
100% SATISFACTION GUARANTEE: SONGMICS provides professional customer service before and after purchase; we always respond within 24 hours; don't wait any longer and enjoy it now!
Q:How far do the hooks stick out from the wall (not the wood board)?
A:The distance from the wall to the end of the hooks is 2.7".
Q:I'm using command hanging strips for this is the back of it flat?
A:Yes, the back of the rack is flat. Please rest assured of this.
Q:What size drill bit do I need?
A:The drill bill needed is 8 mm in diameter and 1.5" long at least.
Q:How do I pay for my purchase?
A:We accept all major credit cards (Visa, Mastercard, American Express, Discover, Diners Club and JCB). You can also opt for PayPal to pay for your order.
Q:Where can I find assembly instructions?
A:We will add a copy of assembly instructions in every product package that requires assembly. You can also contact our customer service via email to get one.
Q:How do you calculate your shipping and handling charges?
A:We offer free shipping and handling for all products in our store.
Q:Do you ship to PO Boxes, APO/FPO/DPO, Alaska, Hawaii or Puerto Rico?
A:Currently, we only ship to the 48 contiguous states within the United States, excluding PO boxes, APO, FPO, DPO addresses, Alaska, Hawaii, and Puerto Rico.
Free standard shipping on ALL ORDERS shipped within the continental US.
In general, your order will be delivered by a third-party provider (e.g. FedEx, UPS, or USPS) to your doorstep to the address you have given. Depending on the workload of the shipping company, shipping takes 5-15 working days. * Please be noted that all information regarding the shipping duration is estimated. We cannot guarantee that your order will arrive on a specific day.
After the package has been shipped, we will send you the tracking number so that you can track the package. On the website of the responsible shipping company, you can check the shipping status and, if necessary, set delivery preferences.
If you need an expedited shipment, please send an email to our customer service department with details, and we will get back to you as soon as possible.
At present, we only ship to the continental US, Alaska, Guam, Hawaii, Puerto Rico are excluded.
And we do not ship to FPO, APO, DPO, and PO Box addresses.
We offer a 30-Day Money Back Guarantee. Please note that products must be returned in the original packaging and shipped within 30 days of delivery or 40 days of purchase. You will only need to pay the return shipping fees. Please send us an email to notify us once you ship back the product. Your order number and reason for the product return must be included in the email (photos attached if necessary). A full refund will be applied after the refund/order cancellation request is received via email by our customer care department and the product is returned to us.
In the event that you receive defective, incorrect or incomplete merchandise, please contact us right away so we can make it right. For faster assistance with a return or exchange claim, please email us with your order number, contact information and photos documenting damages (if applicable). Please retain all items and packaging materials until your claim is resolved. If your replacement item is back-ordered or out of stock, we’ll notify you as soon as we have the estimated arrival date, or we may work with you to suggest a suitable replacement.