RUN, PLAY, EXERCISE AND HAVE FUN: Customize a transparent pen for your active and naturally busy tiny furry ones, give her a happy and healthy playtime with our DIY (10.5 square feet area, 17.7" high) pet playpen, an ideal habitat for guinea pigs, rabbits, or hamsters
PLAYPEN WITH A FLOOR: Innovative full bottom design acts as a stable base and prevents stains from seeping into your carpet, keeps your guinea pigs from digging their way out of the fence; they will have a difficult time moving the pen while they romp around
UPGRADED PLASTIC PANELS: Upgraded panel corners don't have sharp edges, so hamsters as avid chewers will find no place to munch their way through; plastic sides mean even the most talented escape artists will be unable to climb out
DIY CUSTOMIZABLE PLAYPEN: Simply combine the plastic panels with the multi-angle connectors, and you can set up the playpen into different shapes (within the limits of the included parts). Give them a tailored space so that you can be a part of their playtime as well
100% SATISFACTION GUARANTEED: We are always available to provide professional customer service before and after your purchase, don't wait any longer and enjoy it right now
Q:Can this be used for small kittens? 3-4 week old needing to litter train
A:It's about 18.1 inches tall and small kittens cannot jump out over it, I think. After your built it up, you can litter train 3-4 week old kittens in it. Hope this helps.
Q:Can this pen be used for small dogs?
A:It is not recommended to use this for small dogs.
Q:How do I pay for my purchase?
A:We accept all major credit cards (Visa, Mastercard, American Express, Discover, Diners Club and JCB). You can also opt for PayPal to pay for your order.
Q:Where can I find assembly instructions?
A:We will add a copy of assembly instructions in every product package that requires assembly. You can also contact our customer service via email to get one.
Q:How do you calculate your shipping and handling charges?
A:We offer free shipping and handling for all products in our store.
Q:Do you ship to PO Boxes, APO/FPO/DPO, Alaska, Hawaii or Puerto Rico?
A:Currently, we only ship to the 48 contiguous states within the United States, excluding PO boxes, APO, FPO, DPO addresses, Alaska, Hawaii, and Puerto Rico.
Free standard shipping on ALL ORDERS shipped within the continental US.
In general, your order will be delivered by a third-party provider (e.g. FedEx, UPS, or USPS) to your doorstep to the address you have given. Depending on the workload of the shipping company, shipping takes 5-15 working days. * Please be noted that all information regarding the shipping duration is estimated. We cannot guarantee that your order will arrive on a specific day.
After the package has been shipped, we will send you the tracking number so that you can track the package. On the website of the responsible shipping company, you can check the shipping status and, if necessary, set delivery preferences.
If you need an expedited shipment, please send an email to our customer service department with details, and we will get back to you as soon as possible.
At present, we only ship to the continental US, Alaska, Guam, Hawaii, Puerto Rico are excluded.
And we do not ship to FPO, APO, DPO, and PO Box addresses.
We offer a 30-Day Money Back Guarantee. Please note that products must be returned in the original packaging and shipped within 30 days of delivery or 40 days of purchase. You will only need to pay the return shipping fees. Please send us an email to notify us once you ship back the product. Your order number and reason for the product return must be included in the email (photos attached if necessary). A full refund will be applied after the refund/order cancellation request is received via email by our customer care department and the product is returned to us.
In the event that you receive defective, incorrect or incomplete merchandise, please contact us right away so we can make it right. For faster assistance with a return or exchange claim, please email us with your order number, contact information and photos documenting damages (if applicable). Please retain all items and packaging materials until your claim is resolved. If your replacement item is back-ordered or out of stock, we’ll notify you as soon as we have the estimated arrival date, or we may work with you to suggest a suitable replacement.