MULTIFUNCTIONAL BAMBOO RACK: 100% natural bamboo, environment friendly and sturdy; 4 tiers bamboo rack & storage shelf for toiletries, towels, sundries, decorative things, knick knacks, shoes, books, plants, spice and small appliances in bathroom, living room, balcony, kitchen, etc
THOUGHTFUL WORKMANSHIP AND DIY AS YOU WISH: Natural and smooth finish, rounded corners, protect your family from being scratched, especially the children. You can remove a layer for high stuff
CONSIDERATE ACCESSORIES: 4 Anti-slip pads on the bottom of each leg to protect your floor from scratched
EASY ASSEMBLY AND DISASSEMBLY: Antirust and durable screws can be installed and disassembled repeatedly, tools provided
SPACE-SAVING STORAGE SHELF: Product size: 38.6''L x 13''W x 13''H (98cm X 33cm X 33cm), slim figure to stand in any suitable place in your house
Q:Is a 2- or 3-tier shelf offered in the 13”w dimensions? (similar to the 4-tier shelf but with 3 shelves)?
A:We do not have the product as you mentioned. You can refer to UBCB93Y, which is in the 11 3/4" dimensions. And you can disassemble the middle parts to divide the whole product into two single racks. Hope it helps.
Q:what are the interior measurements so I can order slide-in storage baskets?
A:The interior sides of the tiers are not the same in length. If you put the basket onto the tier from the wider side, you should choose a basket that is no more than 11 3/8"L x 11 3/8"W x 11 3/8"H ( 29 x 29 x 29cm ). If you put the basket onto the tier from the narrower side, you should choose a basket that is no more than 10 1/4"L x 10 1/4"W x 11 3/8"H ( 26 x 26 x 29cm ).
Q:Could the top shelf/entire piece hold the weight of a 21 lbs printer?
A:Yes, you can put the printer on the top shelf. But the frame of this product is thin and high. We really suggest you not do that to prevent the item from flopping.
Q:How do I pay for my purchase?
A:We accept all major credit cards (Visa, Mastercard, American Express, Discover, Diners Club and JCB). You can also opt for PayPal to pay for your order.
Q:Where can I find assembly instructions?
A:We will add a copy of assembly instructions in every product package that requires assembly. You can also contact our customer service via email to get one.
Q:How do you calculate your shipping and handling charges?
A:We offer free shipping and handling for all products in our store.
Q:Do you ship to PO Boxes, APO/FPO/DPO, Alaska, Hawaii or Puerto Rico?
A:Currently, we only ship to the 48 contiguous states within the United States, excluding PO boxes, APO, FPO, DPO addresses, Alaska, Hawaii, and Puerto Rico.
Free standard shipping on ALL ORDERS shipped within the continental US.
In general, your order will be delivered by a third-party provider (e.g. FedEx, UPS, or USPS) to your doorstep to the address you have given. Depending on the workload of the shipping company, shipping takes 5-15 working days. * Please be noted that all information regarding the shipping duration is estimated. We cannot guarantee that your order will arrive on a specific day.
After the package has been shipped, we will send you the tracking number so that you can track the package. On the website of the responsible shipping company, you can check the shipping status and, if necessary, set delivery preferences.
If you need an expedited shipment, please send an email to our customer service department with details, and we will get back to you as soon as possible.
At present, we only ship to the continental US, Alaska, Guam, Hawaii, Puerto Rico are excluded.
And we do not ship to FPO, APO, DPO, and PO Box addresses.
We offer a 30-Day Money Back Guarantee. Please note that products must be returned in the original packaging and shipped within 30 days of delivery or 40 days of purchase. You will only need to pay the return shipping fees. Please send us an email to notify us once you ship back the product. Your order number and reason for the product return must be included in the email (photos attached if necessary). A full refund will be applied after the refund/order cancellation request is received via email by our customer care department and the product is returned to us.
In the event that you receive defective, incorrect or incomplete merchandise, please contact us right away so we can make it right. For faster assistance with a return or exchange claim, please email us with your order number, contact information and photos documenting damages (if applicable). Please retain all items and packaging materials until your claim is resolved. If your replacement item is back-ordered or out of stock, we’ll notify you as soon as we have the estimated arrival date, or we may work with you to suggest a suitable replacement.