CREATE-A-CONDO: Show your cats how much you love them with the perfect cat cage; customize the multi-level castle your feline friends have been meowing about all year long, they'll be forever grateful to you for their new cat playpen
OASIS FOR ALL: Your little pals can enjoy sleeping on 2 hammocks, exploring different areas, or staring down birds while sprawled out on the balcony; even picky cats will have a hard time resisting the fun of this cat condo
SPACE GALORE: Whether you have 2 big cats or 4 small ones, this cat playpen is large enough for them to run around, have fun, or ponder the meaning of life; you might even become jealous of their multiple levels, ramps, and personal balcony
SAFE HAVEN: We include optional doors with locks to keep the cats safely inside, zip ties to increase stability, and the floor grates are small to avoid stuck paws; however, we recommend using mats or trays for kittens or small cats
100% SATISFACTION GUARANTEED: SONGMICS provides you with professional customer service both before and after your purchase; don't wait any longer, add this to your home today
- Color: Black
- material: iron mesh, ABS plastic buckles, PV fleece hammock
- size (varies on how you put the product together): 42.5"L x 28.8"W x 48.8"H (108 x 73 x 124 cm)
- wire mesh spacing: 0.5" (1.3 cm)
- total weight: 34 lbs. (15.5 kg)
- hammock load a: 22 lbs. (10 kg)
- 1 x cat cage
- 1 x hammer
- 150 x zip ties
- please follow all instructions when assembling the product's
- DIY customization is limited to the number of product parts provided (see package contents)
- This product should be lifted by two adults
- we recommend adding cushions to the cage to provide a more comfortable environment and to avoid smaller cats or kittens from getting their paws stuck
- the cage doors are not required to be installed, and they do not affect the overall stability of the cage
Q:How do I pay for my purchase?
A:We accept all major credit cards (Visa, Mastercard, American Express, Discover, Diners Club and JCB). You can also opt for PayPal to pay for your order.
Q:Where can I find assembly instructions?
A:We will add a copy of assembly instructions in every product package that requires assembly. You can also contact our customer service via email to get one.
Q:How do you calculate your shipping and handling charges?
A:We offer free shipping and handling for all products in our store.
Q:Do you ship to PO Boxes, APO/FPO/DPO, Alaska, Hawaii or Puerto Rico?
A:Currently, we only ship to the 48 contiguous states within the United States, excluding PO boxes, APO, FPO, DPO addresses, Alaska, Hawaii, and Puerto Rico.
Free standard shipping on ALL ORDERS shipped within the continental US.
In general, your order will be delivered by a third-party provider (e.g. FedEx, UPS, or USPS) to your doorstep to the address you have given. Depending on the workload of the shipping company, shipping takes 5-15 working days. * Please be noted that all information regarding the shipping duration is estimated. We cannot guarantee that your order will arrive on a specific day.
After the package has been shipped, we will send you the tracking number so that you can track the package. On the website of the responsible shipping company, you can check the shipping status and, if necessary, set delivery preferences.
If you need an expedited shipment, please send an email to our customer service department with details, and we will get back to you as soon as possible.
At present, we only ship to the continental US, Alaska, Guam, Hawaii, Puerto Rico are excluded.
And we do not ship to FPO, APO, DPO, and PO Box addresses.
We offer a 30-Day Money Back Guarantee. Please note that products must be returned in the original packaging and shipped within 30 days of delivery or 40 days of purchase. You will only need to pay the return shipping fees. Please send us an email to notify us once you ship back the product. Your order number and reason for the product return must be included in the email (photos attached if necessary). A full refund will be applied after the refund/order cancellation request is received via email by our customer care department and the product is returned to us.
In the event that you receive defective, incorrect or incomplete merchandise, please contact us right away so we can make it right. For faster assistance with a return or exchange claim, please email us with your order number, contact information and photos documenting damages (if applicable). Please retain all items and packaging materials until your claim is resolved. If your replacement item is back-ordered or out of stock, we’ll notify you as soon as we have the estimated arrival date, or we may work with you to suggest a suitable replacement.