EXCLUSIVE LUXURY FOR CATS: Your feline friends need a cozy home of their own to play, take a nap or jump around; this cat house is sure to be their dream-come-true
MULTI-LAYERED PLAYHOUSE: 2 roomy condos offer luxurious napping experience; 3 plush perches with raised edge allow your cat rest on its head while watching over the house; sisal-covered slope adds so much more fun for playtime
STABILITY IS ALWAYS PRIORITY: Constructed by CARB-certified natural particle boards and strengthened with battens at the bottom to ensure overall stability; anti-toppling fittings are included for double security
SISAL-COVERED SCRATCHING POSTS: Reinforced posts (dia. 3"3/8) are wrapped with natural sisal rope to allow nail scratching and promote exercising; this cat tree is the perfect spot for your cats to jump around
100% SATISFACTION GUARANTEED: Covered by a 30-month warranty; we provide a customized and professional customer service before and after your purchase; feel free to contact us if you have any trouble with this cat tree (Patent pending)
This SONGMICS cat tree condo features multi-level design with scratching posts, soft perches, big houses and lovely toys, providing your cat a funny place to rest and play. Covered with natural sisal, your cats can sharpen their claws and climb on the posts and pad. Soft perch provides a cozy place to rest while top edges ensure the safety. 2 big condo houses are designed for your cat to rest or sleep for privacy. The ball with bell also brings your cat extra joys. Better more, strengthened base board and safety strap guarantee its stability. Without going outside, your cat can enjoy the same fun of playing and relaxing on the tree!
- Color: Smoke Grey
- Material: CARB-certified Board, Plush Fabric, Sisal Rope
- Product Size: 23. 6"Lx 21. 6"Wx 67"H (60*55*170cm)
- Product Weight: 64lbs (29. 1kg)
- 1 x Cat Tree
- 1 x Manual
- Place the cat tree on a flat floor against wall corner.
- Avoid humidity. - Keep children away from the cat tree.
- If your cat starts to chew or eat the furry balls or elastic band, please remove the toys and keep them out of the reach of your cat.
Q:How far do the small platforms stick out past the base on each side?
A:There are 3 plush perches with raised edge allow your cat rest on its head while watching over the house. Small platforms stick out past the base on each side is 5 ⅞”.
Q:I have a large, high-climbing cat, but need platforms large enough to invite him to climb down without just dropping to the floor. any thoughts?
A:This is perfect for a climbing cat. On the response for the coming down. If they want to jump down you won’t stop them.
Q:I have two large ragdolls, 20 and 14 lbs. Will this support them?
Q:How do I pay for my purchase?
A:We accept all major credit cards (Visa, Mastercard, American Express, Discover, Diners Club and JCB). You can also opt for PayPal to pay for your order.
Q:Where can I find assembly instructions?
A:We will add a copy of assembly instructions in every product package that requires assembly. You can also contact our customer service via email to get one.
Q:How do you calculate your shipping and handling charges?
A:We offer free shipping and handling for all products in our store.
Q:Do you ship to PO Boxes, APO/FPO/DPO, Alaska, Hawaii or Puerto Rico?
A:Currently, we only ship to the 48 contiguous states within the United States, excluding PO boxes, APO, FPO, DPO addresses, Alaska, Hawaii, and Puerto Rico.
Free standard shipping on ALL ORDERS shipped within the continental US.
In general, your order will be delivered by a third-party provider (e.g. FedEx, UPS, or USPS) to your doorstep to the address you have given. Depending on the workload of the shipping company, shipping takes 5-15 working days. * Please be noted that all information regarding the shipping duration is estimated. We cannot guarantee that your order will arrive on a specific day.
After the package has been shipped, we will send you the tracking number so that you can track the package. On the website of the responsible shipping company, you can check the shipping status and, if necessary, set delivery preferences.
If you need an expedited shipment, please send an email to our customer service department with details, and we will get back to you as soon as possible.
At present, we only ship to the continental US, Alaska, Guam, Hawaii, Puerto Rico are excluded.
And we do not ship to FPO, APO, DPO, and PO Box addresses.
We offer a 30-Day Money Back Guarantee. Please note that products must be returned in the original packaging and shipped within 30 days of delivery or 40 days of purchase. You will only need to pay the return shipping fees. Please send us an email to notify us once you ship back the product. Your order number and reason for the product return must be included in the email (photos attached if necessary). A full refund will be applied after the refund/order cancellation request is received via email by our customer care department and the product is returned to us.
In the event that you receive defective, incorrect or incomplete merchandise, please contact us right away so we can make it right. For faster assistance with a return or exchange claim, please email us with your order number, contact information and photos documenting damages (if applicable). Please retain all items and packaging materials until your claim is resolved. If your replacement item is back-ordered or out of stock, we’ll notify you as soon as we have the estimated arrival date, or we may work with you to suggest a suitable replacement.