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EXCLUSIVE LUXURY FOR CATS: Your feline friends need a cozy home of their own to play, take a nap or jump around; this cat house is sure to be their dream-come-true
ALL-IN-ONE RELAXING SPOT: Roomy condo and plush basket offer luxurious napping experience; top perch with raised edge allows your cat rest on its head while watching over the house
STABILITY IS ALWAYS PRIORITY: Constructed by CARB-certified natural particle boards and strengthened with battens at the bottom to ensure overall stability; anti-toppling fittings are included for double security
SISAL-COVERED SCRATCHING POSTS: Reinforced posts (dia. 3.38") are wrapped with natural sisal rope to allow nail scratching and promote exercising; this cat tree is the perfect spot for your cats to jump around
100% SATISFACTION GUARANTEED: Covered by a 30-month warranty; we provide a customized and professional customer service before and after your purchase; feel free to contact us if you have any trouble with this cat tree (Patent pending)
Made from CARB-certified boards and designed with various entertaining accessories, this SONGMICS cat tree is a perfect combination of good quality and multifunctionality. With posts covered in sisal rope and a scratching pad at the top, your restless cats will no longer claw at your furniture. Also, the hanging toys are sure to add so much more fun! The luxurious perches and roomy condo covered in soft plush offer sufficient space for your cats to lounge or take a nap. This multi-tiered cat tree will be a wonderful home for your feline pals to relax and enjoy themselves!
Specification:
- Color: Light Grey
- Material: CARB-certified Board, Plush, Sisal Rope, Paper Tubes
- Product Size:23.6"Lx 17.7"Wx 58.3"H(60 x 45 x 148cm)
- Package Size: 24.4”L x 18.5”W x 8.9”H (62 x 47 x 22.5cm)
- Package Weight: 34.87lbs (15.85kg)
Package Content:
- 1 x Cat Tree
- 1 x Instruction Manual
Notes:
- Place the cat tree on a flat floor against wall corner.
- Avoid humidity.
- Keep children away from the cat tree.
- If your cat starts to chew or eat the furry balls or elastic band, please remove the toys and keep them out of the reach of your cat.
Q:how wide across is the top bed part?
A:Raised edges allow your cat rest on its head while watching over the house. Its dimensions are 13.8"L X 3.9"W.
Q:What is the diameter of the support tubes?
A:It is about 2 3/4".
Q:Can it stand freely without attaching to the wall, or will it tip over?
A:Yes, it can stand freely.
Q:How do I pay for my purchase?
A:We accept all major credit cards (Visa, Mastercard, American Express, Discover, Diners Club and JCB). You can also opt for PayPal to pay for your order.
Q:Where can I find assembly instructions?
A:We will add a copy of assembly instructions in every product package that requires assembly. You can also contact our customer service via email to get one.
Q:How do you calculate your shipping and handling charges?
A:We offer free shipping and handling for all products in our store.
Q:Do you ship to PO Boxes, APO/FPO/DPO, Alaska, Hawaii or Puerto Rico?
A:Currently, we only ship to the 48 contiguous states within the United States, excluding PO boxes, APO, FPO, DPO addresses, Alaska, Hawaii, and Puerto Rico.
Free standard shipping on ALL ORDERS shipped within the continental US.
In general, your order will be delivered by a third-party provider (e.g. FedEx, UPS, or USPS) to your doorstep to the address you have given. Depending on the workload of the shipping company, shipping takes 5-7 working days. * Please be noted that all information regarding the shipping duration is estimated. We cannot guarantee that your order will arrive on a specific day.
After the package has been shipped, we will send you the tracking number so that you can track the package. On the website of the responsible shipping company, you can check the shipping status and, if necessary, set delivery preferences.
Notes:
At present, we only ship to the continental US, Alaska, Guam, Hawaii, Puerto Rico are excluded.
And we do not ship to FPO, APO, DPO, and PO Box addresses.
We offer a 30-Day Money Back Guarantee. Please note that products must be returned in the original packaging and shipped within 30 days of delivery or 40 days of purchase. When it comes to returning your order, please send us your return request via email. Your order number and the reason for the return must be included in the email (photos attached if necessary). Our customer care department will help you with your request.
You must contact us about any damaged/Not received /incomplete items within 30 days of the delivery date to qualify for a resolution of the issue. We offer multiple solutions when your order is not right. We reserve the right to refuse to service any damaged or defective item reported more than 30 days after the delivery date. For faster assistance with a return or exchange claim, please email us with your order number, contact information and photos documenting damages (if applicable). Please retain all items and packaging materials until your claim is resolved. If your replacement item is back-ordered or out of stock, we’ll notify you as soon as we have the estimated arrival date, or we may work with you to suggest a suitable replacement.
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