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STURDY & SAFE: Heavy-duty CARB-certified base keeps the whole cat tree solid and stable; safety strap included prevents the cat tree tower from toppling
ALL-IN-ONE RELAXING SPOT: Roomy condo and large hammock offer luxurious napping experience; soft perches with raised edge allow your cat rest on its head while watching over the house
STABILITY IS ALWAYS PRIORITY: Constructed by CARB-certified natural particle boards and strengthened with battens at the bottom to ensure overall stability; anti-toppling fittings are included for double security
SISAL-COVERED SCRATCHING POSTS: Reinforced posts (dia. 3.38") are wrapped with natural sisal rope to allow nail scratching and promote exercising; this cat tree is the perfect spot for your cats to jump around
100% SATISFACTION GUARANTEED: Covered by a 30-month warranty; we provide a customized and professional customer service before and after your purchase; feel free to contact us if you have any trouble with this cat tree (Patent pending)
This SONGMICS cat tree condo features multi-level design with scratching posts, soft perches, big houses and lovely toys, providing your cat a funny place to rest and play. Covered with natural sisal, your cats can sharpen their claws and climb on the posts and pad. Soft perch provides a cozy place to rest while top edges ensure the safety. 2 big condo houses are designed for your cat to rest or sleep for privacy. The ball with bell also brings your cat extra joys. Better more, strengthened base board and safety strap guarantee its stability. Without going outside, your cat can enjoy the same fun of playing and relaxing on the tree!
Specifications:
Color: Light Gray
Material: Particleboard, Plush Fabric, Sisal Rope
Product Size: 21.7"L x 17.7"W x 56.3"H (55 x 45 x 143 cm)
Product Weight: 32.8 lb (14.9 kg)
Max. Static Load Capacity Total: 143 lb (65 kg)
Package Contents:
1 x Cat Tree
1 x Accessory Kit
1 x Anti-Tip Kit
1 x Instructions
FEANDREA Notes:
If your cat starts to chew or eat the pompom or elastic band, please remove the toys and keep them out of the reach of your cat.
If the cat cave is damaged, please repair or replace it in time to avoid the risk of injury due to damaged parts.
Attach the product to the wall with the anti-tip kit included for safe use.
This cat tree is suitable for 4 cats to use, up to 15.4 lb each.
Q:How big are the perches?
A:They are big enough to hold 2 of my large cats very comfortably together on one.
Q:Does this come in Beige or Gray?
A:This item does not come in Beige or Gray right now. It will come in Light gray in 2018. The Light gray color is just like the color of UPCT16H.
Q:what tools are needed for assembly?
A:This tree is very easy to assemble with the Allen key included.
Q:How tall is it?
A:It is 55 1/8".
Q:Will this support a 20 lb cat?
A:Yes, it will. Please rest assured of it.
Q:How much weight does the Hammock hold? I have a 17 lb bengal cat that will still add some weight...
A:The load weight for this cat tree is 30.8 lbs. Rest assured that your 17 lbs bengal cat could use this cat tree without any issues.
Q:What is the diameter of the sisal rope? I'd like to add more sisal rope if I purchase and am curious what the thickness of the sisal rope is, thanks!
A:The diameter of the sisal rope is about 4 mm. You can also choose thicker sisal rope to replace if you like.
Q:How tall is it?
A:It is 55 1/8".
Q:How do I pay for my purchase?
A:We accept all major credit cards (Visa, Mastercard, American Express, Discover, Diners Club and JCB). You can also opt for PayPal to pay for your order.
Q:Where can I find assembly instructions?
A:We will add a copy of assembly instructions in every product package that requires assembly. You can also contact our customer service via email to get one.
Q:How do you calculate your shipping and handling charges?
A:We offer free shipping and handling for all products in our store.
Q:Do you ship to PO Boxes, APO/FPO/DPO, Alaska, Hawaii or Puerto Rico?
A:Currently, we only ship to the 48 contiguous states within the United States, excluding PO boxes, APO, FPO, DPO addresses, Alaska, Hawaii, and Puerto Rico.
Free standard shipping on ALL ORDERS shipped within the continental US.
In general, your order will be delivered by a third-party provider (e.g. FedEx, UPS, or USPS) to your doorstep to the address you have given. Depending on the workload of the shipping company, shipping takes 5-7 working days. * Please be noted that all information regarding the shipping duration is estimated. We cannot guarantee that your order will arrive on a specific day.
After the package has been shipped, we will send you the tracking number so that you can track the package. On the website of the responsible shipping company, you can check the shipping status and, if necessary, set delivery preferences.
Notes:
At present, we only ship to the continental US, Alaska, Guam, Hawaii, Puerto Rico are excluded.
And we do not ship to FPO, APO, DPO, and PO Box addresses.
We offer a 30-Day Money Back Guarantee. Please note that products must be returned in the original packaging and shipped within 30 days of delivery or 40 days of purchase. When it comes to returning your order, please send us your return request via email. Your order number and the reason for the return must be included in the email (photos attached if necessary). Our customer care department will help you with your request.
You must contact us about any damaged/Not received /incomplete items within 30 days of the delivery date to qualify for a resolution of the issue. We offer multiple solutions when your order is not right. We reserve the right to refuse to service any damaged or defective item reported more than 30 days after the delivery date. For faster assistance with a return or exchange claim, please email us with your order number, contact information and photos documenting damages (if applicable). Please retain all items and packaging materials until your claim is resolved. If your replacement item is back-ordered or out of stock, we’ll notify you as soon as we have the estimated arrival date, or we may work with you to suggest a suitable replacement.
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Dual Platforms Cat Tree
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