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Privacy Policy

Privacy Policy Overview

We are pleased that you are visiting our website and thank you for your interest. In the following, this privacy policy tells you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified. You acknowledge that your personal data (including personal data collected through your use of our services), will be collected, stored, shared and processed in accordance with this privacy policy.

This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries). You can recognize an encrypted connection by the character string https:// and the lock symbol in your browser address line.

This website may contain links to other third-party websites or applications. Please be aware that these websites and applications may collect information about you. These websites and applications may have their own privacy notices or policies. We encourage you to be aware when you leave our website and to read the privacy statements of each and every website and application that you use.

To the extent any linked websites or applications you visit are not owned or operated by AMEZIEL Inc., please be aware that we are not responsible or liable for the websites’ or applications’ content, any use of the websites or applications, or the privacy and security practices and policies of those websites or applications.


What Personal Data Do We Collect?

Data collection when you visit our website

When using our website for information only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called "server log files"). When you visit our website, we collect the following data that is technically necessary for us to display the website to you:

- Our visited website

- Date and time at the moment of access

- Amount of data sent in bytes

- Source/reference from which you came to the page

- Browser used

- Operating system used

- IP address used (if applicable: in anonymized form)

Data collection when you voluntarily share certain information

A.Personal data provided voluntarily including account registration and interactions (e.g. reviews, feedback, comments, testimonials). We collect personal data that the Customer, or an individually authorized to act on behalf of the customer (the “Representative”), voluntarily provides to us, such as when the customer registers for an account on our website. These personal data may include login/account information, business information, marketing preferences and other information. We also collect personal data you provide to us when you post a feedback, review or comment. This personal data may include your name and contact information, photos that you choose to upload and other personal data you may choose to provide as part of your post. We do not access photos on your device or cameras unless you allow us to do so. If you do allow us, you can manage your photos and camera settings at any time by changing the settings on your mobile device. Please note that personal data that you choose to post in a feedback, review or comment may be read, collected and used by anyone. Therefore, please do not post anything you do not wish to be accessed by others.

B.Correspondence. We collect personal data where you contact us or we contact you, and we will typically keep a record of such correspondence. This personal data may include your name and contact information, account information, your order information, your queries, and other personal data you may choose to provide to us.

C.Purchase order and transaction Information. We collect personal data when you place an order and transact with us. (including tracking orders and managing returns), when you submit forms for tax exemptions, rebates, and when you transact on our platform. This personal data may include biographical information, contact information, delivery information such as shipping address, telephone number, and payment and invoicing information, such as your bank account/card number, billing address, bank card expiration date, and bank card security code.

D.Enrolment in AMEZIEL Inc. Programs. We collect personal data that you voluntarily provide to us when you register for programs offered by AMEZIEL Inc., including, but not limited to, the SONGMCIS Affiliate Program, and the SONGMICS Dropship Program. This personal data may include your name, email address, other contact details, login/account information, marketing preferences and other information you may provide.

E.Survey and contest/sweepstake information. We collect personal data where you complete surveys that we may use for research purposes, and where you choose to enter into contests/sweepstakes that we run. This personal data may include your name and contact information and other personal data you may choose to provide us.

F.Information stored on a Device. To improve your surfing experience on our website, we may access metadata and other information associated with other files stored on your computer, tablet, mobile phone, or any other device (referred to collectively as a “Device”) such as IP address, domain name, browser version and operating system, traffic data, web logs and other communication data, and device identifiers. 


Children

This website is intended for use by adults only. AMEZIEL Inc. does not sell products intended for purchase by children and does not therefore knowingly or intentionally collect personal data from children. Youth-oriented products are sold for purchase by adults only. Please use this Website only if you are aged 18 or over.

Data processing is carried out in accordance with the requirements of the California Online Privacy Protection Act (CalOPPA) on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files subsequently, if there are any concrete indications of illegal use.


Why Do We Use Your Personal Data?

The purposes for which we may use your personal data, subject to applicable law, include:

Provision of the services to You: To conduct our business, including to enable you to use our services, to respond to your queries, to carry out our obligations arising from any agreements entered into between you and us and to contact you in connection with the foregoing. This includes processing and fulfilling your orders, returns and exchanges and providing you with information and updates relating to your orders and your account.

Surveys: engaging with you for the purposes of obtaining your views on our services.

Communications: communicating with you via any means (including via email, telephone, text message, social media, post or in person) regarding news items and other information in which you may be interested, subject to ensuring that such communications are provided to you in compliance with applicable law; maintaining and updating your contact information where appropriate; and obtaining your prior, opt-in consent where required. 

Audience Engagement: identification and development of audience engagement, advertising and promotional strategies on various platforms and channels, both within the service and on channels.

User Engagement and Purchases: tracking purchase traffic and activity across the service and on channels, including review of your browsing history (if available); provision of analytics and measurement of cost of traffic against money being made.

Commerce Offerings: using cookies to track your browsing history and the amount of money spent at a particular third party merchant’s site to offer coupons and other offers that are relevant to your shopping experience.

Marketing to Customers: We may market to current and prospective customers and their employees who have indicated an interest in doing business with, or have previously conducted business with, AMEZIEL Inc. in order to further generate and promote our business. Such efforts include sending marketing emails or conducting phone calls to drive the purchase of advertising, lead generation and other business services offered by AMEZIEL Inc.

IT Administration: administration of ‘our information technology systems; network and device administration; network and device security; implementing data security and information systems policies; compliance audits in relation to internal policies; identification and mitigation of fraudulent activity; and compliance with legal requirements.

Security: electronic security measures (including monitoring of login records and access details) to help mitigate the risk of and provide the ability to identify and rectify a security incident.

Financial Management: general business and financial management purposes, including: economic, financial and administrative management; planning and reporting; personnel development; sales; accounting; finance; corporate audit; and compliance with legal requirements

Investigations: detecting, investigating and preventing breaches of policy, and criminal offences, in accordance with applicable laws.

Legal Proceedings: establishing, exercising and defending legal rights.

Legal Compliance: Subject to applicable law, we reserve the right to release information concerning any user of our services when we have grounds to believe that the user is in violation of our Terms of Use or other published guidelines or has engaged in (or we have grounds to believe is engaging in) any illegal activity, and to release information in response to court and governmental orders, other requests from government entities, civil subpoenas, discovery requests and otherwise as required by law or regulatory obligations. We also may release information about users when we believe in good faith that such release is in the interest of protecting the rights, property, safety or security of AMEZIEL Inc., any of our users or the public, or to respond to an emergency.


How Do We Protect Your Personal Data?

Security

No data transmission over the Internet or websites can be guaranteed to be secure from intrusion. However, AMEZIEL Inc. takes commercially reasonable efforts to protect its customers’ personal data.

If you’re concerned about your financial information, please rest assured that we only keep your billing address for shipping.

If you have any questions or concerns about AMEZIEL Inc.’s security practices, you can send us an email at customer@songmics.com.

Safeguarding account information

To ensure that your username and password remain confidential, we request that you DO NOT share this information with anyone.

AMEZIEL Inc. protects personal account information and will never sell, rent or share your account information in any way and under any situation without your own authorization. 


How Long Do We Keep Your Personal Data?

The duration of the storage of personal data is determined by the respective legal retention period (e.g. commercial and tax retention periods). After expiry of this period, the corresponding data will be routinely deleted, provided they are no longer necessary for the performance or initiation of the contract and/or there is no longer any legitimate interest on our part in the further storage.


Cookies

In order to make your visit to our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your terminal and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process specific user information such as browser and location data as well as IP address values according to individual requirements. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.

In some cases, cookies are used to simplify the ordering process by saving settings (e.g. remembering the content of a virtual shopping basket for a later visit to the website). If personal data are also processed by individual cookies set by us, the processing is carried out in accordance with CalOPPA (the California Online Privacy Protection Act) either for the execution of the contract or in accordance with CalOPPA to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

We work together with advertising partners who help us to make our website more interesting for you. For this purpose, cookies from partner companies are also stored on your end device when you visit our website (third-party cookies). You will be informed individually and separately about the use of such cookies and the scope of the information collected in each case within the following sections.

Please note that you can set your browser in such a way that you are informed about the setting of cookies and you can decide individually about their acceptance or exclude the acceptance of cookies for certain cases or generally. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. You will find these for the respective browsers under the following links:

Edge/Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Firefox: https://www.mozilla.org/en-US/privacy/websites/#cookies

Chrome: https://support.google.com/accounts/answer/61416?co=GENIE.Platform%3DDesktop&hl=en

Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Please note that the functionality of our website may be limited if cookies are not accepted.


Commentary Function

Within the scope of the commentary function on this website, in addition to your comment, information on the time of writing the comment and the name of the commentator you have chosen are stored and published on the website. Furthermore, your IP address is logged and stored. This IP address is stored for security reasons, in case the person concerned violates the rights of third parties or posts illegal content by submitting a comment. We need your e-mail address to contact you if a third party should object to your published content as unlawful. We reserve the right to delete comments if they are objected to as unlawful by third parties or violated our policies or rules.


Use of Single Sign-on Procedures

1.On our website, you can create a customer account and/or register using the social plug-in, "Facebook Connect", provided by the Facebook social network operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"), by means of so-called single sign-on technology, provided you have a Facebook profile. The "Facebook Connect" social plug-in on our website is identified by a blue button featuring the Facebook logo and the words, "Connect with Facebook" or "Log in with Facebook" or "Sign in with Facebook".

When you visit a page of our website that contains such a plug-in, your browser establishes a direct connection to the Facebook server. The content of the plug-in is transferred from Facebook directly to your browser and included on the page. As a result of this inclusion, Facebook is informed that your browser has accessed the corresponding page of our website, even if you do not have a Facebook profile or are not currently logged into Facebook. This information (including your IP address) is transmitted from your browser directly to a Facebook server in the US, where it is stored. These data processing are carried out based on Facebook's legitimate interest in the insertion of personalized advertising on the basis of surfing behavior.

Using this "Facebook Connect" button on our website allows you to log in and/or register on our website using your Facebook user data. Only if you give your express consent prior to the registration process on the basis of a corresponding notice about the exchange of data with Facebook, we will receive the publicly accessible information stored in your profile when using the "Facebook Connect" button from Facebook, depending on your personal Facebook privacy settings. This information includes your user ID, name, profile picture, age and gender. We would like to point out that following changes to Facebook's privacy and usage policies, your profile pictures, your friends' user IDs and your friends list may also be transmitted, if these are marked as "public" in your Facebook privacy settings. The data transmitted by Facebook is stored and processed by us to create a user account using the necessary data (title, first name, surname, address details, country, e-mail address, date of birth), if you have shared this information on Facebook. Conversely, data may be transmitted by us to your Facebook profile; this may include information about your browsing and/or purchasing behavior.

The consent given can be revoked at any time by sending a message to the controller named at the beginning of this declaration.

The purpose and scope of the data collection and further processing and use of the data by Facebook, as well as your rights and setting options for protecting your privacy in this regard, can be found in Facebook's privacy policy: http://www.facebook.com/policy.php

If you do not wish Facebook to assign the data collected via our website directly to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the loading of Facebook plug-ins using add-ons for your browser, e.g. "Adblock Plus" (https://adblockplus.org/en/).

2.If you have a Google profile, you can log in using the Single Sign-in technique for the purpose of creating a customer account or registering with the help of the social plugin "Sign-In with Google" of the social network Google operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. The social plugins of "Sign-In with Google" or "Register with Google" on our website can be recognized by a red button with the Google logo and the words "Google Sign-In" or "Register with Google" or "Sign in with Google" or "Sign in with G".

When you visit a page of our website that contains such a plugin, your browser establishes a direct connection to the Google servers. The content of the plugin is transmitted by Google directly to your browser and integrated into the page. This integration gives Google the information that your browser has accessed the corresponding page of our website, even if you do not have a Google profile or are not currently logged in to Google. This information (including your IP address) is transmitted directly from your browser to a Google server in the USA and stored there. These data processing processes are carried out in accordance with Art. 6 (1) (f) GDPR based on Google's legitimate interest in the insertion of personalized advertising on the basis of surfing behavior.

By using this Google button on our website, you also have the option of logging in or registering with your Google user data on our website. Only if you give your express consent pursuant to Art. 6 (1) (a) GDPR prior to the registration process on the basis of a corresponding notice on the exchange of data with Google, we will receive the general and publicly accessible information stored in your Google profile when using the Google button, depending on your personal data protection settings at Google. This information includes the user ID, name, profile picture, age and gender.

Please note that after changes to Google's Privacy Policy and Terms of Use, your profile pictures, your friends' user IDs and your friends’ list may also be transferred if they are marked as "public" in your Google privacy settings. The data transmitted by Google will be stored and processed by us to create a user account with the necessary data, if you have given Google permission to use that data (title, first name, surname, address data, country, e-mail address, date of birth). Conversely, we may transfer data (e.g. information about your surfing or purchasing behavior) to your Google profile on the basis of your consent.

The consent given can be revoked at any time by sending a message to the controller named at the beginning of this declaration.

Google LLC, based in the United States, is certified for the US-European data protection agreement "Privacy Shield", which guarantees compliance with the data protection level applicable in the EU.

The purpose and scope of the data collection and the further processing and use of the data by Google as well as your rights and setting options for the protection of your privacy can be found in Google's privacy policy: www.google.com/policies/privacy/


Direct Marketing & Advertising

If you subscribe to our e-mail newsletter, we will send you regular information about our offers. The only mandatory information for sending the newsletter is your e-mail address. The indication of additional possible data is voluntary and is used to be able to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will not send you an e-mail newsletter, unless you have expressly confirmed to us that you agree to the sending of the newsletter. We will then send you a confirmation e-mail asking you to confirm that you wish to receive future newsletters by clicking on an appropriate link.

By activating the confirmation link, you give us your consent to the use of your personal data. When you register for the newsletter, we store your IP address entered by the Internet service Provider (ISP) as well as the date and time of registration so that we can trace any possible misuse of your e-mail address at a later time. The data collected by us when registering for the newsletter will be used exclusively for the purpose of advertising by means of the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message via customerservice@songmics.com. After your cancellation, your e-mail address will immediately be deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use data in excess thereof, which is permitted by law and about which we inform you in this declaration.


Order Handling

1.The personal data collected by us will be passed on to the transport company commissioned with the delivery within the scope of contract processing, insofar as this is necessary for the delivery of the goods. We will pass on your payment data to the commissioned credit institution within the framework of payment processing, if this is necessary for payment handling.

2.We work with external shipping partners to fulfil our contractual obligations to our customers. We pass on your name as well as your delivery address exclusively for the purpose of delivering goods to a shipping partner selected by us.

3.Use of Special service Providers for Order Processing and Handling

- Amazon

Orders are processed by the service provider "Amazon" (United States: 410 Terry Ave N, Seattle 98109, WA; Amazon EU: S.ar.l., 5, Rue Plaetis 2338, Luxembourg) as part of "Fulfilment by Amazon". Your personal data will be passed on to Amazon exclusively for the purpose of processing the online order. The transfer is made and only insofar as this is necessary for order processing and/or required by Amazon. Details on Amazon's data protection and Amazon's data protection declaration can be viewed at the following link: https://www.amazon.com/gp/help/customer/display.html?ref_=hp_left_v4_sib&nodeId=G201909010

4.Passing on Personal Data to Shipping service Providers

- FedEx

If delivery of goods takes place by the transport service provider FedEx (942 S Shady Grove Rd, Memphis, Tennessee, United States), we will pass on your e-mail address to FedEx, prior to delivery of the goods, for the purpose of coordinating a date of delivery or of a notice about the shipment status, if you have given your express consent during the ordering process. Otherwise, only the name of the recipient and the delivery address will be passed on to FedEx for the purpose of delivery. In this case, prior agreement of the delivery date with FedEx or transmission of status information for shipment delivery is not possible.

The consent can be revoked at any time with effect for the future either with the controller or with the transport service provider FedEx.

- UPS

If delivery of goods takes place by the transport service UPS (United Parcel service Deutschland Inc. & Co. OHG, GörlitzerStraße 1, 41460 Neuss), we will pass on your e-mail address to UPS, prior to delivery of the goods, for the purpose of coordinating a date of delivery or of a notice about the shipment status, if you have given your express consent during the ordering process. Otherwise, only the name of the recipient and the delivery address will be passed on to UPS for the purpose of delivery. The data will only be passed on if this is necessary for the delivery of the goods. In this case, prior agreement of the delivery date with UPS or transmission of status information for shipment delivery is not possible.

The consent can be revoked at any time with effect for the future either with the controller or with the transport service provider UPS.

- USPS

If delivery of goods takes place by the transport service provider USPS (475 L'Enfant Plaza SW, Washington, D.C. 20260-0004 U.S.), we will pass on your e-mail address to USPS, prior to delivery of the goods, for the purpose of coordinating a date of delivery or of a notice about the shipment status, if you have given your express consent during the ordering process. Otherwise, only the name of the recipient and the delivery address will be passed on to USPS for the purpose of delivery. In this case, prior agreement of the delivery date with USPS or transmission of status information for shipment delivery is not possible.

The consent can be revoked at any time with effect for the future either with the controller or with the transport service provider USPS.


Online-Marketing

1.Google AdWords Conversion Tracking

This website uses the online advertising program "Google AdWords" and the conversion tracking within the framework of Google AdWords, Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). We use the program of Google Adwords to draw attention to our attractive offers with the help of advertising materials (so-called Google Adwords) on external websites. We can determine, in relation to the advertising campaigns data, how successful the individual advertising measures is. We are interested in showing you advertisements that are of interest to you. We want to make our website more interesting for you and to achieve a fair calculation of advertising costs.

The conversion tracking cookie is set on a user’s browser, if he clicks on an AdWords ad delivered by Google. Cookies are small text files that are stored on your computer system. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits a certain page of this website and if the cookie has not yet expired, Google and we will be able to recognize that the user clicked on the ad and was forwarded to this page. Each Google AdWords customer gets a different cookie. Thus, cookies cannot be traced via the website of AdWords customers. The information collected by the conversion cookies is used to provide aggregate conversion statistics to AdWords customers who have opted-in for conversion tracking. Customers are informed about the total number of users who clicked on the ad and were forwarded to a conversion tracking tag page. However, they do not get any information enabling them to identify users personally. If you do not want to participate in the tracking program, you can refuse the use of this program by deactivating the Google Conversion Tracking cookie via your Internet browser through the user settings. In this case, you will not be included in the conversion tracking statistics. We use Google Adwords on the basis of our legitimate interest in targeted advertising.

For more information about Google's privacy policy, please visit: https://privacy.google.com/intl/en-GB/take-control.html?categories_activeEl=sign-in

You can permanently deactivate cookies for advertising preferences by blocking them via a respective setting of your browser software or by downloading and installing the browser plug-in, available under the following link:

https://support.google.com/ads/answer/7395996

Please note that certain functions of this website may not be used or only to a limited extent, if you have deactivated the use of cookies.

2.Use of Affiliate Programs

- Amazon Partner Program (AmazonPartnerNet)

We participate in the Ameziel Inc United States 8291 Milliken AVE CA Rancho CUCAMONGA 91730 (hereinafter "Amazon") partner program AmazonPartnerNet. In this context, we have placed advertisements on our website as links that lead to offers on various Amazon websites. Amazon uses cookies, which are small text files that are stored on your end device to be able to trace the origin of orders generated via such links. Among other things, Amazon can recognize that you have clicked on the partner link on our website. This information is required for payment processing between us and Amazon. If the information also contains personal data, the described processing is carried out on the basis of our legitimate financial interest in the processing of commission payments with Amazon.

Further information on Amazon's use of data can be found in the Amazon.com https://www.amazon.com/gp/help/customer/display.html/ref=hp_gt_sp_more?nodeId=GRFTMVHP4HXMESSP. If you wish to block the evaluation of user behavior via cookies, you can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies in certain cases or in general. 


Web Analysis Services

Google (Universal) Analytics

- Google Analytics

This website uses Google Analytics, a web analysis service of Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses so-called cookies, which are text files stored on your computer, to help the website analyze how users use the site. The information generated by the cookies about your use of this website (including the shortened IP address) is generally transmitted to a Google server in the USA and stored there.

This website uses Google Analytics exclusively with the extension "_anonymizeIp()", which ensures an anonymization of the IP address by shortening it and excludes a direct personal relationship. As a result of the extension, your IP address will previously be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address will be transmitted to a Google server in the USA and shortened there. In these exceptional cases, processing is carried out on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.

On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website and internet use. The IP address transmitted by your browser in the context of Google Analytics is not merged with other Google data.

You may refuse the use of cookies by selecting the appropriate settings on your browser. However, we should point out that in that case you might not be able to use the full functionality of this website. You may permanently refuse Google to collect data generated by cookies regarding the use of the website (including your IP address) and to process them. You can download and install the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

As an alternative to the browser plug-in or for browsers on mobile devices, please click on the following link in order to set an opt-out cookie which disables Google Analytics to collect data on this website in the future (this opt-out cookie only functions for this browser and this domain. If you delete your cookies on this browser, you must click again on this link): Disable Google Analytics

More information on how Google Analytics handles user data can be found in Google's privacy policy at: https://support.google.com/analytics/answer/6004245?hl=en

What Information We Disclose to Third Parties?

We may allow third parties to collect some limited information, depending on your marketing preferences and settings, and we may share your personal data with third party companies who may use your personal data to provide you with targeted advertising and special offers, in accordance with applicable law.


What Are Your Right?

AMEZIEL Inc. operates in states with data protection laws which provide different rights to individuals in respect of access, deletion, rectification, and limiting processing of personal information. When you submit a request to exercise your rights, we will need to check your entitlement prior to answering a request. Please note that your rights may be subject to certain exemptions as set out in applicable data protection law(s).

In general, the following rights are likely available to you regardless of where you are located: the right to stop receiving marketing communication; and the right to require us to update any inaccuracies in the personal data we hold. In order to assist us with this, please keep your account information up to date.

In some states including California, you have certain rights pertaining to your personal data, including: the right to delete, the right to opt out, the right to access your Personal data, and the right not to be discriminated again. Please submit a verifiable request to us by contact us. 

Effective Date: November 15, 2021

Last Updated: December 24, 2021

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